About the market
To reform the market to make it more innovative, sustainable and responsive to customers, the UK government set out measures to allow all businesses in England & Wales the ability to choose their water and wastewater service provider from April 2017. Currently there is a 5 million litre water consumption threshold that businesses have to reach before they are able to choose.
In Scotland, all businesses have been able to switch their water and wastewater retailer since 2008.
It's the same water, same pipes and same systems - as this is still provided by your regional wholesale water company - but you'll benefit from the right level of account management for your business, accurate and simple billing and fast and efficient customer service provided by Source for Business.
Even if your business isn't able to switch suppliers and benefit from our customer services, Source for Business can help you understand, reduce, enhance and protect your supplies to help you save water and save money with your existing supplier. Contact us for more information.